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Samsung and AT&T exchanging water-damaged Galaxy S4 Active handsets (update: confirmed)




Bummed because your Galaxy S4 Active didn't hold up as advertised while you were swimming laps? Well, it seems like Samsung and AT&T may be offering a solution: a chance to exchange those water-logged handsets. Thanks to a tipster, Phone Arena has learned that the swap will take place, but only for handsets purchased directly from the carrier or its retail shops. That's right, even if the smartphone in question's Liquid Damage Indicator (LDI) has turned positive, it's still covered. Those who have suffered physical damage, though, will still be forced to consult the usual channels for a replacement. We've reached out to AT&T for confirmation and we'll be sure to update here once we catch a reply.

Update: AT&T has confirmed to us that the exchange program exists, but we're still awaiting details on how exactly consumers will be able to make the swap.

Filed under: Cellphones, Samsung, AT&T

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Source: Phone Arena


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